Sensors not working

Moderators: garrywadams, Aathif Mahir

Post Reply
no avatar
sam.tsoi
Posts: 28
Joined: Fri Oct 02, 2020 9:45 pm
Cash on hand: Locked

Sensors not working

Post by sam.tsoi » Fri Oct 02, 2020 9:46 pm

My Heart Rate and O2 sensors do not work.

Is anyone else having the same issue?

no avatar
ionathome
Posts: 6
Joined: Fri Oct 02, 2020 9:27 pm
Cash on hand: Locked

Re: Sensors not working

Post by ionathome » Sun Oct 04, 2020 3:20 pm

Mine don't because the watch says I'm not wearing it, try to manually run tic heart (or whatever is called), does it say "please wear the watch for this" or a message along those lines?

That's what's causing the issue for me.

no avatar
gugelk1l
Posts: 3
Joined: Sat Oct 03, 2020 11:15 pm
Cash on hand: Locked

Re: Sensors not working

Post by gugelk1l » Sun Oct 04, 2020 9:24 pm

Yeah, i have the same issue.

It worked fine for 1-2 days, then there was the latest systemupdate and then the sensors stopped working. It looks like the systemupdate broke the wrist detection that now blocks the sensors. i dont know how to fix this as a user.

no avatar
xia.zong
Posts: 13
Joined: Sat Oct 03, 2020 10:58 pm
Cash on hand: Locked

Re: Sensors not working

Post by xia.zong » Mon Oct 05, 2020 3:46 am

Same problems all of sudden. Had the watch for 4 days. Worked well till this morning.

no avatar
xia.zong
Posts: 13
Joined: Sat Oct 03, 2020 10:58 pm
Cash on hand: Locked

Re: Sensors not working

Post by xia.zong » Mon Oct 05, 2020 3:47 am

Same problems all of sudden. Had the watch for 4 days. Worked well till this morning.

no avatar
pilleus.pulcher
Posts: 24
Joined: Tue Apr 28, 2020 7:21 am
Cash on hand: Locked

Re: Sensors not working

Post by pilleus.pulcher » Mon Oct 05, 2020 7:23 pm

Today the same issue here. Wear your watch was the message. No chance to get started the heart rate sensor.

I started the activity and after the first half hour the sensor was working again.

Weird.

no avatar
danjr103
Posts: 1
Joined: Tue Oct 06, 2020 11:12 am
Cash on hand: Locked

Re: Sensors not working

Post by danjr103 » Tue Oct 06, 2020 11:28 am

I have tattoos and none of the sensors work

no avatar
janatadaveed
Posts: 1
Joined: Thu Oct 08, 2020 10:25 am
Cash on hand: Locked

Re: Sensors not working

Post by janatadaveed » Thu Oct 08, 2020 10:29 am

Same issue here. Ticpulse says I am not wearing it.

no avatar
lukasz
Posts: 16
Joined: Thu Oct 08, 2020 9:40 am
Cash on hand: Locked

Re: Sensors not working

Post by lukasz » Fri Oct 09, 2020 9:23 am

Same here, Today suddanly senosors stoped working.

no avatar
psanderson_uk
Posts: 3
Joined: Fri Oct 02, 2020 8:25 am
Cash on hand: Locked

Re: Sensors not working

Post by psanderson_uk » Fri Oct 09, 2020 3:04 pm

Mine have never worked, no tilt to wake and no step count.

Post Reply