new bug?

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riccardoneri78
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new bug?

Post by riccardoneri78 » Tue Feb 09, 2021 2:24 pm

if i use google fit heart monitoring tic sleep doesn't work.
Can you confirm?

i think it is crazy because i can use ticsleep without any heart monitoring but i can use ticsleep with google fit feature!

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riccardoneri78
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Re: new bug?

Post by riccardoneri78 » Sat Feb 13, 2021 8:46 pm

I tried hard reset, no apps installed, system clear.
Enabled all sensors into privacy setting.
Enabled 24h Heart tracking of Google fit.
Ticsleep doesn't see the sleep.
In the middle of night i disabled It and sleep track start!

I wrote to mobvoi, i Hope change mi watch

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riccardoneri78
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Re: new bug?

Post by riccardoneri78 » Wed Feb 17, 2021 6:48 am

someone help me!
i tried with a tw3 pro of my friend and he has my same problem!

is it a bug?

if i enable heart tracking of google fit the sleep tracking stops!

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m.batrac
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Re: new bug?

Post by m.batrac » Sun Feb 21, 2021 9:18 am

riccardoneri78 wrote:
Tue Feb 09, 2021 2:24 pm
if i use google fit heart monitoring tic sleep doesn't work.
Can you confirm?

i think it is crazy because i can use ticsleep without any heart monitoring but i can use ticsleep with google fit feature!
I have google fit all options all ,same as for tic apps.

No issues like yours

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preston.pappaws
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Re: new bug?

Post by preston.pappaws » Sun Feb 21, 2021 4:23 pm

This might explain my issue too. For two days Tic Sleep has not been working. Suddenly stopped. Not sure why because I have always had heart rate in Google Fit active. Going to turn that off though and see what happens tonight.

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riccardoneri78
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Re: new bug?

Post by riccardoneri78 » Mon Feb 22, 2021 10:57 am

Did you solve?

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