Using Ticexercise

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count400
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Using Ticexercise

Post by count400 » Fri May 07, 2021 6:29 pm

Hi,
I am new using this great watch and have a question about tic exercise. I clicked ticexercise then cycling. After the bike ride i try to go and see how long/mileage calories and it doesnt show the ride at all anywhere. How do i use the google fit software? Please help.

Thanks

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garrywadams
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Re: Using Ticexercise

Post by garrywadams » Sat May 08, 2021 3:17 am

You can view your workout in the Mobvoi app on your phone. If you have authorized it to sync with Google Fit, you can also view your workouts in Google Fit. It won't show up unless you have authorized Google Fit to sync within the Mobvoi app, though.

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count400
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Re: Using Ticexercise

Post by count400 » Sat May 08, 2021 5:52 pm

Thanks for your reply. How do i authorize them to sync?

Thanks!

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garrywadams
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Re: Using Ticexercise

Post by garrywadams » Sat May 08, 2021 11:34 pm

It's been explained a few times, but it's not intuitive to discover on your own.

I've posted instructions in a previous post which can be found here:
https://forum.mobvoi.com/viewtopic.php? ... fit#p62782

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count400
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Re: Using Ticexercise

Post by count400 » Sun May 09, 2021 2:40 pm

Hi,
Thanks again for your reply. I clicked ticheart on my watch and it just spins with no end. is this an issue? Also I went to my account as per the instructions and clicked the edit button and did not see the data authorization button.

Thanks

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wktangs
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Re: Using Ticexercise

Post by wktangs » Mon May 10, 2021 8:49 am

Issue is now Google Fit Blocking Mobvoi App.

https://forum.mobvoi.com/viewtopic.php?t=58375

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Re: Using Ticexercise

Post by oeagleo » Mon May 10, 2021 2:48 pm

Those instructions are for an older version of the MObvoi app, but I did see what you were doing there. The trouble is that when I try to enable the Google fit authorization by clicking on the "Circle" on the main screen, then on the "profile" icon, (little outline of the guy), and at the bottom, there's authorization for Runkeeper, Strava, and Google Fit. WHen I tap on "Google Fit", and then on the account, I get an error message "This app is blocked. This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."
What's up with that? I think I have all the correct permissions enabled, and I can't think of anything else to do.

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Re: Using Ticexercise

Post by garrywadams » Tue May 11, 2021 7:44 pm

You've got it right.
Unfortunately there's an issue currently with Google fit authorization from within the Mobvoi app. It's a known bug and Mobvoi us working on a fix. It started a couple of weeks ago. It seems to be a problem in certain countries.
Where are you located?

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Re: Using Ticexercise

Post by meazzaflavio » Wed May 12, 2021 9:58 am

I'm located in Italy and there is the same issue

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