Ticwatch 2 not pairing

[trojanbarbosa]

Today after lunch, my ticwatch 2 stopped notifying me when I went to see, was not communicating right with the cell phone. I clicked on the sync icon in ticwatch 2, the notification on the phone that was connected appeared, but no notifications were coming. I decided to reset ticwatch 2 but it is not matching with QR code and nor without QD code. I tested other cell phones, same thing. Could someone give me a hand?

[Alexpan]

Same problem here. My ticwatch2 cannot pair with my Samsung s9+. It shows error when scan the QR code.

[AhmedTheEnigma]

I'm also facing the same problem trying to pair my ticwatch 2 after the 4.14.0 update.

Tried factory resetting the watch, tried reinstalling different versions of the companion app, I tried everything.

This is the exact same problem I'm facing as in this video: https://www.youtube.com/watch?v=roddrk2IA5g

[Jamie]

I'm also facing the same problem trying to pair my ticwatch 2 after the 4.14.0 update.

Tried factory resetting the watch, tried reinstalling different versions of the companion app, I tried everything.

This is the exact same problem I'm facing as in this video: https://www.youtube.com/watch?v=roddrk2IA5g

Hi, please try a hard reset but "forget" the device under your bluetooth settings before trying to pair it again. Let me know if that works for you.

Jamie

[Docomar]

I am having exactly the same problem have reset watch removed from phone Bluetooth and still will not connect Galaxy S9+ running Android 8.0

[Docomar]

Same issue here done everything will not connect

[Jamie]

I am having exactly the same problem have reset watch removed from phone Bluetooth and still will not connect Galaxy S9+ running Android 8.0

Kindly contact support@mobvoi.com regarding your problem and they will have someone to gladly assist you:)

Jamie