Ticwatch 2 not pairing

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trojanbarbosa
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Ticwatch 2 not pairing

Post by trojanbarbosa » Fri May 04, 2018 10:37 pm

Today after lunch, my ticwatch 2 stopped notifying me when I went to see, was not communicating right with the cell phone. I clicked on the sync icon in ticwatch 2, the notification on the phone that was connected appeared, but no notifications were coming. I decided to reset ticwatch 2 but it is not matching with QR code and nor without QD code. I tested other cell phones, same thing. Could someone give me a hand? :cry:
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Alexpan
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Re: Ticwatch 2 not pairing

Post by Alexpan » Tue May 08, 2018 10:17 am

Same problem here. My ticwatch2 cannot pair with my Samsung s9+. It shows error when scan the QR code.
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AhmedTheEnigma
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Re: Ticwatch 2 not pairing

Post by AhmedTheEnigma » Wed May 16, 2018 7:33 pm

I'm also facing the same problem trying to pair my ticwatch 2 after the 4.14.0 update.

Tried factory resetting the watch, tried reinstalling different versions of the companion app, I tried everything.

This is the exact same problem I'm facing as in this video: https://www.youtube.com/watch?v=roddrk2IA5g
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Jamie
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Re: Ticwatch 2 not pairing

Post by Jamie » Thu May 17, 2018 2:24 am

AhmedTheEnigma wrote: ↑
Wed May 16, 2018 7:33 pm
 I'm also facing the same problem trying to pair my ticwatch 2 after the 4.14.0 update.

Tried factory resetting the watch, tried reinstalling different versions of the companion app, I tried everything.

This is the exact same problem I'm facing as in this video: https://www.youtube.com/watch?v=roddrk2IA5g
Hi, please try a hard reset but "forget" the device under your bluetooth settings before trying to pair it again. Let me know if that works for you.

Jamie
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Docomar
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Re: Ticwatch 2 not pairing

Post by Docomar » Sun May 20, 2018 11:40 am

I am having exactly the same problem have reset watch removed from phone Bluetooth and still will not connect Galaxy S9+ running Android 8.0
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Docomar
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Re: Ticwatch 2 not pairing

Post by Docomar » Sun May 20, 2018 11:42 am

Same issue here done everything will not connect
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Jamie
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Re: Ticwatch 2 not pairing

Post by Jamie » Mon May 21, 2018 4:08 am

Docomar wrote: ↑
Sun May 20, 2018 11:40 am
 I am having exactly the same problem have reset watch removed from phone Bluetooth and still will not connect Galaxy S9+ running Android 8.0
Kindly contact support@mobvoi.com regarding your problem and they will have someone to gladly assist you:)

Jamie
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NJR1197
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Re: Ticwatch 2 not pairing

Post by NJR1197 » Sat Aug 04, 2018 4:56 pm

Anyone got the solution?? i can't get the watch to connect with my s9
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Tomlax12
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Re: Ticwatch 2 not pairing

Post by Tomlax12 » Sun Aug 19, 2018 2:31 pm

Has this issue been resolved? Can someone post the result? I'm currently experiencing the same issue.
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