Watch face not updating Phone battery and weather

[slowyata]

Hello, I noticed the last couple weeks any watch faces i use, whether its pre loaded, watcher maker or facer none of the watch faces actually update weather at the interval i set or updates phone battery percentage. The only way i can get it to update is by changing the watch face or reloading it. I have the Ticwatch E and my phone is a oneplus 5. Both are running oreo, 8.0 for ticwatch and 8.1.0 for my phone.

[slowyata]

After a couple hard resets and repairs it seems to be updating on its own now...for now.

[Jamie]

After a couple hard resets and repairs it seems to be updating on its own now...for now.

Thanks. do keep me updated!

Jamie

[slowyata]

After a couple hard resets and repairs it seems to be updating on its own now...for now.

Thanks. do keep me updated!

Jamie

Hey Jamie, looks like the issue reoccurs again after a few minutes after re-pairing. Not really sure where else to trouble shoot this issue.

[Jamie]

After a couple hard resets and repairs it seems to be updating on its own now...for now.

Thanks. do keep me updated!

Jamie

Hey Jamie, looks like the issue reoccurs again after a few minutes after re-pairing. Not really sure where else to trouble shoot this issue.

Under "Settings" > "Connectivity", do you have "Location - From phone & watch" toggled "on"? If this does not fix the issue, please contact support@mobvoi.com and they will be able to assist you.

Jamie

[slowyata]

Under "Settings" > "Connectivity", do you have "Location - From phone & watch" toggled "on"? If this does not fix the issue, please contact support@mobvoi.com and they will be able to assist you.

Jamie

Hey Jamie, Yes the option is toggled on. I just sent an email to the support email.

[Altaman]

I just got the TicWatch Pro and I can not get it to show the temperature. I have rebooted the device to no avail.

Altaman