Unable to turn on the watch
Moderators: garrywadams, Aathif Mahir
Re: Unable to turn on the watch
I have a ticwatch pro & for 2 months it work perfectly but now it doesn't charge even with a new charger
Re: Unable to turn on the watch
I have a ticwatch pro & for 2 months it work perfectly but now it doesn't charge even with a new charger. And the phone & charger stays cold.
Re: Unable to turn on the watch
Am unable to turn on my ticwatch. Can you please help to turn on. Thanks...
Re: Unable to turn on the watch
I just took delivery of my Ticwatch Pro which I purchased from your website just a week ago.
I'm also facing a problem with my watch as it refuse to boot up. While charging it, i tried to switch it on but it just display with a lightning icon. Please help.
"Your request (105766) has been received and is being reviewed by our support staff."
Still waiting reply from your support team.
Frustrated.
I'm also facing a problem with my watch as it refuse to boot up. While charging it, i tried to switch it on but it just display with a lightning icon. Please help.
"Your request (105766) has been received and is being reviewed by our support staff."
Still waiting reply from your support team.
Frustrated.
- eduardo.barket
- Posts: 1
- Joined: Mon Jan 21, 2019 4:58 pm
- Cash on hand: Locked
Re: Unable to turn on the watch
I'm having the same problem. The watch wasn't charging, so I turned itof to try to chage it. Now it won't charge and it won't turn on. All I get is the flash sign. I'm usine the original charger. When I put it in the base, the flash appears and than nothing happens.
Can anyone help me? (By the way, I bought the watch a month ago on Amazon. I'm in Brazil now).
Can anyone help me? (By the way, I bought the watch a month ago on Amazon. I'm in Brazil now).
Re: Unable to turn on the watch
Im having the same problems now. Was anyone able to figure out how to fix this?
Re: Unable to turn on the watch
I'm having same problem after 2 months. I wrote to the support for warranty, but no one reply to me!!!
Re: Unable to turn on the watch
Same here... Is there any solution to slove the problem?
happy wheels
happy wheels
Re: Unable to turn on the watch
I had exactly the same problem - had the watch for 2 months (so too late to return to Amazon) and it just stopped working.
Tried charging on two different cables, and both times saw the lightning symbol when first connected but it never charged and never powered up.
Finally I realised that the two chargers I had been using were aftermarket (https://www.amazon.com/gp/product/B07H2 ... UTF8&psc=1)
When I went back to find the original Ticwatch cable then it came back to life - phew!
So the learning from this is that when the battery is deeply discharged, you need the original cable to get it up and running again.
Lucky the forum is here to help! Thanks
Tried charging on two different cables, and both times saw the lightning symbol when first connected but it never charged and never powered up.
Finally I realised that the two chargers I had been using were aftermarket (https://www.amazon.com/gp/product/B07H2 ... UTF8&psc=1)
When I went back to find the original Ticwatch cable then it came back to life - phew!
So the learning from this is that when the battery is deeply discharged, you need the original cable to get it up and running again.
Lucky the forum is here to help! Thanks
Re: Unable to turn on the watch
Mine is still having the same issue. My watch is warm, but all that happens is the lightning bolt comes on screen and vibrates every 10 seconds. Stuck in a loop.
Any suggestions?
Any suggestions?