sustah wrote:I think you guys were a bit too fast with putting this into stable version. I installed it back from 4.8.1 BETA which was working a lot better then this stable version in which, unfortunately, I am having a lot of problems.
First of all, I changed from beta to stable, installed 4.8.0 stable firmware, installed stable version of iOS app, factory reset watch and got stuck on syncing screen where watch restarted every time somewhere between syncing/paring process. I deleted everything from bluetooth device list on my phone, deleted app from phone, reinstalled it, rebooted phone, factory reset watch many times with no luck. Also made factory reset of the watch with deleting all data, which also did not help. Then I tried to pair with Android phone and it worked in first try, but because I have selected "New Watch" all my backups were lost, all workouts history, everything. I factory reset watch again and after that it paired with iPhone, where there was also no restore from backup option anymore and now the watch is dropping bluetooth connection all the time, which was not happening for me on 4.6.0 stable nor 4.8.0 beta and 4.8.1 beta.
On workouts GPS locking is not working for me anymore, rebooted watch a couple of times, factory reset it, still no luck, I was testing on an open area outside, waiting until the blue circle was all around the watch but nothing. Following that my workout tracking is inaccurate again, there is straight line from point A to point B instead of GPS tracking. I have also noticed that running pace calculated is now different in watch fitness app comparing to synced data on iOS app. Example: for same workout on watch its 6:00 min/km, on phone its showing 5:37 min/km. That also did not happen on beta 4.8.1 for me.
Double knock is also not working for me during the run at all - if I double knock during run nothing happens , then when I stop running and the watch is still songs are getting skipped. It is working sometimes if I am standing/sitting still. But it is behaving strangely - sometimes when I double knock nothing happens, then I try again and again and still nothing, and then after a minute or two three songs gets skipped.
Also battery life is much worse then it was on 4.8.1 BETA for me. And also iOS app is using much more battery on my phone then before or then beta iOS app.
The only thing that is actually working better then in BETA version is syncing Steps to Apple Health. That was not working on BETA for me at all and it is working now.
After whole day of factory resetting I am pretty disappointed, especially because of losing all my data and workout history.
Hi, thanks for you detailed feedback.
As for GPS lock, you need to open fitness app on your watch, go to outdoor and start a outdoor run/walk,
You will see a location icon on the top left section. If the icon is flashing, it means the GPS is locating. Stay in open area and stand still will help you make GPS lock easier. In general, the first time may take much longer to lock GPS. If it takes you ten minutes or more every time when you use fitness, you can contact our support team at firstname.lastname@example.org.
The running pace on your watch is not in consistent with that on your phone is a bug, which has been fixed and will be pushed in the following version.
We've noticed the "Double knock" issue and already reported to our engineer. To better solve this issue, we'll be appreciated if you could record a vedio for our reference.
As for battery drain of companion, please open settings on your phone, find battery-ticwear, provide the power consumption graph for us.
You can send your data to our engineer at email@example.com.
Thanks for your cooperation.
We are deeply sorry for the frustrations caused to you.