Watchface Market has Stopped

Moderators: garrywadams, Aathif Mahir

Post Reply
no avatar
helhadid
Posts: 42
Joined: Sun Jun 04, 2017 1:01 am
Cash on hand: Locked

Watchface Market has Stopped

Post by helhadid » Tue Aug 01, 2017 6:12 am

My watch is running the latest version (4.12 int).

This morning, I held my watch and attempted to open the Watchface Market. However, after running for a split second I received an error message saying that "Unfortunately, Watchface Market has stopped".

I tried rebooting the watch, but that didn't fix the problem.

Could anybody advise on the cause of this error?
1501567405925.jpg
Screenshot
1501567405925.jpg (92.87 KiB) Viewed 3122 times
Top
no avatar
Gaby
Mobvoi Team
Posts: 398
Joined: Tue Feb 21, 2017 8:59 am
Cash on hand: Locked

Re: Watchface Market has Stopped

Post by Gaby » Tue Aug 01, 2017 7:43 am

Hi @helhadid, this crash issue has been fixed. Factory reset the watch, it will work.
Top
no avatar
helhadid
Posts: 42
Joined: Sun Jun 04, 2017 1:01 am
Cash on hand: Locked

Re: Watchface Market has Stopped

Post by helhadid » Tue Aug 01, 2017 8:10 am

Just did the reset. It worked.

Thank you very much Gaby! What a fast response!

Is there anything I can do to prevent this from happening in the future?
Top
Post Reply

Return to “Stable Version”