unable to link google account to tichome mini

[bjornderidder]

I just received my tichome mini ( and a ticwatch s as well ) but I am unable to link my google account to this device. I've changed my language from dutch ( I'm from Belgium ) to english uk, but still no luck. I already have a google home mini which works perfectly.
The google home mini has country code BE ( Belgium ) and the tichome mini has country code US. Maybe that could be the problem but I do not see the possibility to change this. When I first set up the tichome mini, it states that the wifi is not meant for my country and could probably not work , but I was able to link it to my network and perform a firmware update.

I do not want to get stuck with an expensive paperweight, so if I do not get it working soon, I will have to send it back for a full refund.

[socialexandru]

Same here in Spain! Any official answer? It had worked fine before. and with my Googile Home mini it´s working fine.

[bjornderidder]

With the new firmware I was able to link my account. I needed to perform a factory reset to install the new firmware, but after that, I could link my account.

[designguyeli]

How do you factory reset the TicHome Mini?

[mleduchowski]

Press action and mute buttons and hold it for 10 seconds.

[avishekbasak]

How do you update firmware version? Even I am unable to link google account.

[LSB]

Hi,

My Tichome Mini was reset today and even with new F/W and Cast Version, I am not able to link to my Google Account. Anyone has this issue also?

Thanks

[jimbox]

How do you factory reset the TicHome Mini?