Moderators: garrywadams, Chintannapster, Aathif Mahir, Sabertooth
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dinoparry
- Posts: 2
- Joined: Mon May 15, 2017 2:55 pm
- Cash on hand: Locked
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by dinoparry » Mon May 15, 2017 2:58 pm
Hi There,
I cracked the screen of my Ticwatch 2 charcoal edition...
Is there a repair service available?
Thanks,
Dean
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JimStilwell
- Posts: 69
- Joined: Fri Nov 04, 2016 9:24 pm
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Contact:
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by JimStilwell » Tue May 16, 2017 5:45 pm
To start the repair process go to Support.ticwear.com - You may have to create a new account there (it may take time for the activation e-mail to come - if you have trouble getting this done please let us know). The site will ask you a couple of things. First will be Warranty, Choose the option the is applicable to your problem. Answer any questions accordingly.
It will take a couple days for the information to be processed. When completed you will get more follow up instructions.
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dinoparry
- Posts: 2
- Joined: Mon May 15, 2017 2:55 pm
- Cash on hand: Locked
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by dinoparry » Wed May 17, 2017 8:05 am
Thanks JimStilWell.

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rkdticw2
- Posts: 1
- Joined: Thu Jan 10, 2019 11:48 am
- Cash on hand: Locked
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by rkdticw2 » Fri Sep 20, 2019 7:50 am
I purchased this tic watch 2 online from bang good.com. the watch glass cracked by a small glitch, the watch strap cut at the connecting pins and fell down on the road.
Please let me know how to get it fixed as I live in India now.
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Sabertooth
- Posts: 251
- Joined: Tue May 15, 2018 2:18 pm
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- Location: New York
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Contact:
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by Sabertooth » Fri Sep 20, 2019 1:38 pm
rkdticw2 wrote: ↑Fri Sep 20, 2019 7:50 am
I purchased this tic watch 2 online from bang good.com. the watch glass cracked by a small glitch, the watch strap cut at the connecting pins and fell down on the road.
Please let me know how to get it fixed as I live in India now.
Greetings rkdticw2!
I'm not sure your issues qualifies for warranty repair but you can create a ticket at
http://support.mobvoi.com/ and get repair service as well.
Sabertooth
Mobvoi Global Moderator