Where to cancel my order

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Kharabeesh
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Re: Where to cancel my order

Post by Kharabeesh » Sat Jun 02, 2018 6:14 pm

Hello,
I made an order for a Ticwatch E and haven't received any information other than for a receipt number. No tracking number or shipment confirmation. This is very annoying and unprofessional. How do I cancel my order and get refunded?
Receipt # [1877-3574]. Contacted support by email and no response.

Hanan

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Jamie
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Re: Where to cancel my order

Post by Jamie » Mon Jun 04, 2018 3:22 am

Kharabeesh wrote:
Sat Jun 02, 2018 6:14 pm
Hello,
I made an order for a Ticwatch E and haven't received any information other than for a receipt number. No tracking number or shipment confirmation. This is very annoying and unprofessional. How do I cancel my order and get refunded?
Receipt # [1877-3574]. Contacted support by email and no response.

Hanan
Hi Kharabeesh,

Has support contacted and helped you? The system has been buggy lately and some people have not received a confirmation email. Let me know if there is anything I can help you with.

Jamie

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Kharabeesh
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Re: Where to cancel my order

Post by Kharabeesh » Mon Jun 04, 2018 10:52 pm

Hey Jamie,

No one has contacted me nir did i receive any emails back from the support team. I've disputed the amount with my bank as I hadn't heard anything back.

I'd like to cancel the order. Ho do i talk to in order to do that?

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kendoka15
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Re: Where to cancel my order

Post by kendoka15 » Thu Jun 14, 2018 3:23 am

I haven't received any emails either and I placed my order on the 7th

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Lostit
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Re: Where to cancel my order

Post by Lostit » Sat Aug 11, 2018 9:31 pm

Hello,
Would it be possible to cancel the order #23465360416 before it ships ?
There was a misunderstandment with my wife and we bought the product twice.
I would really apreciate your help, since that would avoid us the trouble to return it once it has shipped. :cry:

Thanks a lot in advance,

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0339975
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Re: Where to cancel my order

Post by 0339975 » Thu Mar 14, 2019 11:22 am

Hi guys

I would like to cancel my order for E2.

My order number is 23465401305.

Please cancel my order. Thank you.

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ronaldPhemy
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Where to cancel my order

Post by ronaldPhemy » Tue Apr 16, 2019 5:28 am

you ordered from our site?
Can you post the order number/confirmation number you received?
Also name on the order, etc.

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