Ticwatch E ringtone not working

[wedgesofglory]

Hello, I use the Ticwatch E and the ringtones stopped working for some reason

Before Oreo, I used a program to transfer custom ringtones to the watch, now after the update, neither the stock watch tones nor the custom ones work.
Ringtone would be a "Ding" if anything at all.

Anyone experiencing the same problem?

[ChIP_83]

same problem for me, the sound as stop working (no voice output in assistant, no sound when I set a ringtone or I adjust the volume).
DND option is disabled and the sound level is set to the max.
I have already try to do a factory reset.

Any solution?

[letyalucienne]

I have seen lost ringtones around here.