Failed System Update

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Re: Failed System Update

Post by Mobvoi » Tue Apr 16, 2019 10:23 am

Andy905 wrote:
Fri Mar 15, 2019 6:00 pm
Hi everyone, I just received a notification for a new system update but I get a big red exclamation mark and a failed update. I assume this is the new H update as it seems to be rolling out at the moment. Has anyone else encountered this issue
Hey Andy905,

Try this method:
Press and hold the power button for 15s to reboot, factory reset your watch, and pair with phone (Try to download and update again).

Let me know how that goes.

Team Mobvoi

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