Google assistant broken after update

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Cward71
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Google assistant broken after update

Post by Cward71 » Wed Mar 20, 2019 10:31 am

Has anyone else got this issue? Google assistant was working fine until the recent WearOS update now it just returns a "sorry there was a problem" message.

I reset my watch and it worked fine until it auto updated to the new version and once again I get the same error message.

Any ideas of a fix?

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martin.keller
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Re: Google assistant broken after update

Post by martin.keller » Thu Mar 21, 2019 10:39 am

I have the latest WearOS 2.6 and the System "Android H" Update installed, and Google Assistant works for me.

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Ves
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Re: Google assistant broken after update

Post by Ves » Fri Mar 29, 2019 5:25 pm

I had this on the first watch I got.

Need to do some tests on the second one to see if it was hardware related or software.

On the WearOS forum and Reddit I've seen more posts regarding this.

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Mobvoi
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Re: Google assistant broken after update

Post by Mobvoi » Tue Apr 16, 2019 11:02 am

Cward71 wrote:
Wed Mar 20, 2019 10:31 am
Has anyone else got this issue? Google assistant was working fine until the recent WearOS update now it just returns a "sorry there was a problem" message.

I reset my watch and it worked fine until it auto updated to the new version and once again I get the same error message.

Any ideas of a fix?
Hi Cward71,


Please make sure the watch is connected with phone or connected with independent WiFi net work. Let me know if this makes a difference.


Team Mobvoi

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