How to enable call receiving or accept on watch?

Moderators: Aathif Mahir, Chintannapster, Sabertooth

Post Reply
no avatar
sem
Posts: 14
Joined: Tue Mar 19, 2019 5:31 am
Cash on hand: Locked

How to enable call receiving or accept on watch?

Post by sem » Fri Apr 12, 2019 7:53 am

Hi,
I just received my ticwatch pro yesterday.

I realize that my watch did not show any incoming call when my watch is connected to phone

it only show a miss call after i did not answer the call.

Do I need to enable any function on my watch?

Fyi, I already set the play phone voice call on watch at setting

thank you.

User avatar
Mobvoi
Site Admin
Posts: 114
Joined: Fri Aug 26, 2016 9:51 am
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by Mobvoi » Thu Apr 25, 2019 3:42 am

sem wrote:
Fri Apr 12, 2019 7:53 am
Hi,
I just received my ticwatch pro yesterday.

I realize that my watch did not show any incoming call when my watch is connected to phone

it only show a miss call after i did not answer the call.

Do I need to enable any function on my watch?

Fyi, I already set the play phone voice call on watch at setting

thank you.


Hi Sem,


Please update the system to latest version. We have fixed this issue on the latest version. Settings -> System -> About -> System update.


Team Mobvoi

no avatar
Drifter_77
Posts: 2
Joined: Wed May 15, 2019 8:58 pm
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by Drifter_77 » Wed May 15, 2019 9:00 pm

Every time i try to update, it always says that its up to date, but i dont think that it is. Can you tell me what the newest version number is? I am still able to make calls from my watch but when my phone rings, it does not ring to my watch.

no avatar
Drifter_77
Posts: 2
Joined: Wed May 15, 2019 8:58 pm
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by Drifter_77 » Wed May 15, 2019 9:03 pm

I have tried updating the OS before and it always says up to date, can you say what version it is supposed to be at? I can still make calls from the phone but not answer them, the watch doesnt ring when the phone does.

no avatar
garrywadams
Posts: 12
Joined: Sat May 04, 2019 3:05 pm
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by garrywadams » Thu May 16, 2019 12:57 am

Drifter_77,
Have you tried opening the phone app from your watch? It should prompt you to enable answering calls via Bluetooth on the watch as it is not enabled by default.

User avatar
paolocorpo
Posts: 37
Joined: Thu Jan 10, 2019 5:41 pm
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by paolocorpo » Sun May 26, 2019 7:49 am

Drifter_77 wrote:
Wed May 15, 2019 9:03 pm
I have tried updating the OS before and it always says up to date, can you say what version it is supposed to be at? I can still make calls from the phone but not answer them, the watch doesnt ring when the phone does.
Ciao
This is last update version on my TWP (since the end of march 2019)

WEAR OS 2.6
App Home 2.23.0.238044309
Google Play Services 15.0.90 (050300-231259764)
SO Android H
N° build PWDD.190121.005.A1
Patch November 05, 2018

no avatar
tony
Posts: 2
Joined: Tue May 28, 2019 11:00 am
Cash on hand: Locked

Re: How to enable call receiving or accept on watch?

Post by tony » Tue May 28, 2019 11:17 am

Same issue here (May 2019) system is up to date i can make calls from the phone app on the watch but when i receive a call the watch doesn’t display anything. It is ticwatch pro bluetooth. It is connected to bluetooth i receive all notifications no issues and i can reply too. I tried all online suggestions i can find still doesn’t work.
Also the notification for the Phone App is enabled on my wear OS app on my phone.
Wear OS: 2.6
Home App: 2.24.0.248902549
Google Play Service: 17.1.22 (050300-245988633)
System Version: H
Android Security Patch Level: November 5, 2018

User avatar
Sabertooth
Posts: 76
Joined: Tue May 15, 2018 2:18 pm
Cash on hand: Locked
Bank: Locked
Location: New York
Contact:

Re: How to enable call receiving or accept on watch?

Post by Sabertooth » Tue May 28, 2019 4:55 pm

tony wrote:
Tue May 28, 2019 11:17 am
Same issue here (May 2019) system is up to date i can make calls from the phone app on the watch but when i receive a call the watch doesn’t display anything. It is ticwatch pro bluetooth. It is connected to bluetooth i receive all notifications no issues and i can reply too. I tried all online suggestions i can find still doesn’t work.
Also the notification for the Phone App is enabled on my wear OS app on my phone.
Wear OS: 2.6
Home App: 2.24.0.248902549
Google Play Service: 17.1.22 (050300-245988633)
System Version: H
Android Security Patch Level: November 5, 2018
Greetings tony!

Can you tell us your phone model?

Edit: Please also check your build number. You can find it by opening Settings and going to system then about then look for build number. The latest build number is PWDD.190121.005.A1. If you have an earlier build the problem may exist so go to system updates also in Settings - System - About and update to this latest version.

Sabertooth
Mobvoi Global Moderator

Post Reply