How to enable call receiving or accept on watch?

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sem
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How to enable call receiving or accept on watch?

Post by sem » Fri Apr 12, 2019 7:53 am

Hi,
I just received my ticwatch pro yesterday.

I realize that my watch did not show any incoming call when my watch is connected to phone

it only show a miss call after i did not answer the call.

Do I need to enable any function on my watch?

Fyi, I already set the play phone voice call on watch at setting

thank you.

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Mobvoi
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Re: How to enable call receiving or accept on watch?

Post by Mobvoi » Thu Apr 25, 2019 3:42 am

sem wrote:
Fri Apr 12, 2019 7:53 am
Hi,
I just received my ticwatch pro yesterday.

I realize that my watch did not show any incoming call when my watch is connected to phone

it only show a miss call after i did not answer the call.

Do I need to enable any function on my watch?

Fyi, I already set the play phone voice call on watch at setting

thank you.


Hi Sem,


Please update the system to latest version. We have fixed this issue on the latest version. Settings -> System -> About -> System update.


Team Mobvoi

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Drifter_77
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Re: How to enable call receiving or accept on watch?

Post by Drifter_77 » Wed May 15, 2019 9:00 pm

Every time i try to update, it always says that its up to date, but i dont think that it is. Can you tell me what the newest version number is? I am still able to make calls from my watch but when my phone rings, it does not ring to my watch.

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Drifter_77
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Re: How to enable call receiving or accept on watch?

Post by Drifter_77 » Wed May 15, 2019 9:03 pm

I have tried updating the OS before and it always says up to date, can you say what version it is supposed to be at? I can still make calls from the phone but not answer them, the watch doesnt ring when the phone does.

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garrywadams
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Re: How to enable call receiving or accept on watch?

Post by garrywadams » Thu May 16, 2019 12:57 am

Drifter_77,
Have you tried opening the phone app from your watch? It should prompt you to enable answering calls via Bluetooth on the watch as it is not enabled by default.

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