Tic pro step counter way off on essential mode.

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mbarajaa
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Tic pro step counter way off on essential mode.

Post by mbarajaa » Mon Apr 15, 2019 12:02 pm

:oops: I recently received my ticwatch pro, I have been using it for a month, and I have compared it with fitbit, Samsung phones and other fitness tracker devices. Tic pro doubles the steps of all of them. Is there a way to twick this. Jerry if you are reading this please pay attention to the issue.
Thank you.

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Mobvoi
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Re: Tic pro step counter way off on essential mode.

Post by Mobvoi » Tue Apr 16, 2019 11:00 am

mbarajaa wrote:
Mon Apr 15, 2019 12:02 pm
:oops: I recently received my ticwatch pro, I have been using it for a month, and I have compared it with fitbit, Samsung phones and other fitness tracker devices. Tic pro doubles the steps of all of them. Is there a way to twick this. Jerry if you are reading this please pay attention to the issue.
Thank you.
Hi mbarajaa,


Have you tried turning off the gesture mode on the TicWatch? The watch is programmed to detect on-going arm movements. Please let me know if you see any difference.


Team Mobvoi

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