Loss of connection

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Kelstar73
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Joined: Wed Apr 17, 2019 11:05 am
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Loss of connection

Post by Kelstar73 » Wed Apr 17, 2019 11:08 am

Hi there,

Newbie here.

I seem to be having intermittent issues with my watch and phone losing connection with one another.

I've reset my watch, unpaired and re paired them but yet the issue is still there.

Has anyone else experienced this and if so, come up with a fix?

Thanks :D

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Mobvoi
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Re: Loss of connection

Post by Mobvoi » Thu Apr 25, 2019 4:20 am

Kelstar73 wrote:
Wed Apr 17, 2019 11:08 am
Hi there,

Newbie here.

I seem to be having intermittent issues with my watch and phone losing connection with one another.

I've reset my watch, unpaired and re paired them but yet the issue is still there.

Has anyone else experienced this and if so, come up with a fix?

Thanks :D


Hi Kelstar73,

Please provide the details as below:
- Phone model
- Phone system number
- Watch system number(Settings-system-about-Build number)


Team Mobvoi

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