problem charging

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deniwr
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problem charging

Post by deniwr » Thu May 30, 2019 9:47 pm

my ticwatch S it wont charging, it tooks long time about 5 hour at 3% to 12%and wont up again, i have already tried a different charger adaptor but still the same...
:roll: :cry:
any solution??

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Shar_com
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Re: problem charging

Post by Shar_com » Mon Jul 01, 2019 8:17 am

same problem. My watch charges 4-6 hours. up to 100%. The battery has gone bad.

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derek831
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Re: problem charging

Post by derek831 » Fri Jul 12, 2019 12:11 pm

Exactly the same problem, it takes me 4 hours to get a 18% charge now. I got my TicWatch S as part of the kickstarter campaign, Is there any warranty left on it?

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Sabertooth
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Re: problem charging

Post by Sabertooth » Fri Jul 12, 2019 2:17 pm

Greetings derek831!

I suggest you open a warranty ticket on the issue of failed charging at support@mobvoi.com. It can take a day or so for a response.

In some cases, the charging head can be damaged if pushed by too much current (>1A). Please verify your charger brick is within spec.

Sabertooth
Mobvoi Global Moderator

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