Ticwatch Pro Tic Exercise Strava time keep issue

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westinator2
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Ticwatch Pro Tic Exercise Strava time keep issue

Post by westinator2 » Sat Jun 08, 2019 2:00 pm

Hello! I'm having an issue where when I sync my activity from my watch to Strava it cuts off a few minutes from my time. (Great for my split times though :D ) Anybody have any ideas for accuracy?

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Aathif Mahir
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Re: Ticwatch Pro Tic Exercise Strava time keep issue

Post by Aathif Mahir » Sat Jun 08, 2019 2:15 pm

westinator2 wrote:
Sat Jun 08, 2019 2:00 pm
Hello! I'm having an issue where when I sync my activity from my watch to Strava it cuts off a few minutes from my time. (Great for my split times though :D ) Anybody have any ideas for accuracy?
Hi westinator2,

There should be slight difference in results with Strava and other apps, it's totally normal.

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westinator2
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Re: Ticwatch Pro Tic Exercise Strava time keep issue

Post by westinator2 » Sat Jun 08, 2019 2:28 pm

Slight difference is expected. But I'm talking 7 minutes in a 50 minute run...

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Re: Ticwatch Pro Tic Exercise Strava time keep issue

Post by Aathif Mahir » Sat Jun 08, 2019 6:53 pm

westinator2 wrote:
Sat Jun 08, 2019 2:28 pm
Slight difference is expected. But I'm talking 7 minutes in a 50 minute run...
Hi westinator2,

I have addressed this to our engineers, I'll get back to you with the proper details based on this issue soon.

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SonorousPedals
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Re: Ticwatch Pro Tic Exercise Strava time keep issue

Post by SonorousPedals » Sat Jun 08, 2019 11:01 pm

How are you recording the run on your watch? Through Strava wear OS app or through a third party and then loading to Strava? This is a known issue with Strava when importing from Runtastic, Endomondo and probably many more. If you change the 'type' in Strava to make it a 'race', you should see the overall time correct itself.

Or, record directly using the Strava app on your watch.

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Re: Ticwatch Pro Tic Exercise Strava time keep issue

Post by westinator2 » Sun Jun 09, 2019 1:10 pm

I've been using the Tic Exercise app then set to sync automatically to my Strava. I could never make the Strava app on my watch work.

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