Mobvoi App not syncing heart rate to google fit any more

Moderators: garrywadams, Chintannapster, Aathif Mahir, Sabertooth

no avatar
aarshkd
Posts: 4
Joined: Tue Oct 08, 2019 2:20 pm
Cash on hand: Locked

Re: Mobvoi App not syncing heart rate to google fit any more

Post by aarshkd » Fri Oct 11, 2019 4:41 pm

Hello, as per Sabertooth's reply saying that this issue is fixed with google update. I really doubt it. I saw multiple people here on forum(different threads) complaining about this. I also saw some new reviews on Mobvoi app on Play store still having the issue. I just would like to ask if this is going to be solved ever?

Just to make a note, Steps are being synced to the Google fit without any issue. Only HR is not being synced. I am 100% sure that 24hr HR monitoring is on in the Tic Pulse app on the watch. All permissions are given to the apps on the phones. There is not battery optimization is set for both apps.

Please please please try to look into it. It really affects my daily routine and is frustrating at a same time. If nothing happens, I have to switch to some other company.

Post Reply