Watch faces missing

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Matt7x5
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Watch faces missing

Post by Matt7x5 » Sun Aug 11, 2019 7:13 am

Hi when my TWP updated recently I noticed that there were some new watch faces on the watch. Yesterday I had to reset my watch but whilst the version shows as the latest the new watch faces that were there before are no longer there. :(

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Opschor
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Re: Watch faces missing

Post by Opschor » Sun Aug 11, 2019 1:50 pm

Oke, I did also a factory reset and have less faces.

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Opschor
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Re: Watch faces missing

Post by Opschor » Sun Aug 11, 2019 2:08 pm

I have standard 27 faces from mobvoi.

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Gorgos
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Re: Watch faces missing

Post by Gorgos » Sun Aug 11, 2019 11:10 pm

Same here. I've changed my phone, so i had to factory reset the watch. After everithing was installed on the new phone, i've noticed the watch have less faces than before.

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Pavel_CZ
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Re: Watch faces missing

Post by Pavel_CZ » Mon Aug 12, 2019 12:23 pm

I confirm the same behaviour.

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Aathif Mahir
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Re: Watch faces missing

Post by Aathif Mahir » Mon Aug 12, 2019 6:49 pm

Greetings!

The new watch faces that appeared after update is a preinstalled watch faces that came with new firmware update, unfortunately those watch faces won't be available after reset. We talked with our watch face engineer about this issue and he said that new watch faces would get uploaded to Play store in coming weeks.

Aathif Mahir
Mobvoi Global Moderator

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