Ticwatch E problema imagen distorsionada

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nedxus
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Ticwatch E problema imagen distorsionada

Post by nedxus » Sun Sep 01, 2019 11:19 am

Hola al realizar un reinicio y reset el reloj muestra error en el funcionamiento la imagen sale distorsiona alguien puede ayudarme, gracias
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Re: Ticwatch E problema imagen distorsionada

Post by Sabertooth » Sun Sep 01, 2019 1:33 pm

nedxus wrote:
Sun Sep 01, 2019 11:19 am
Hola al realizar un reinicio y reset el reloj muestra error en el funcionamiento la imagen sale distorsiona alguien puede ayudarme, gracias
Greetings nedxus!

You mentioned an error. What is the error? Have you tried a different watch face? You said it occurred after a reset. Did you try to reset the watch again?

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Mencionaste un error. Cual es el error? ¿Has probado una esfera de reloj diferente? Dijiste que ocurrió después de un reinicio. ¿Intentaste restablecer el reloj nuevamente?

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Re: Ticwatch E problem distorted image

Post by nedxus » Tue Oct 08, 2019 11:18 am

Hello I have tried with different spheres and in all it happens, the problem occurs when starting it the clock begins to degrade the image as in the capture and after 5 seconds it locks, everything was due to establishing factory values ​​from WearOS

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Re: Ticwatch E problem distorted image

Post by Sabertooth. » Tue Oct 08, 2019 1:45 pm

nedxus wrote:
Tue Oct 08, 2019 11:18 am
Hello I have tried with different spheres and in all it happens, the problem occurs when starting it the clock begins to degrade the image as in the capture and after 5 seconds it locks, everything was due to establishing factory values ​​from WearOS
Greetings nedxus!

If you still have the image distortion issue, you should file a warranty claim at https://support.mobvoi.com/.

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Si aún tiene el problema de distorsión de la imagen, debe presentar un reclamo de garantía en https://support.mobvoi.com/.

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Re: Ticwatch E problema imagen distorsionada

Post by nedxus » Mon Oct 21, 2019 6:31 pm

Ya lo hice pero desde movboi me indican que el responsable de la garantía es el proveedor , el proveedor me indica que la garantía al hacerlo comprado desde Aliexpress es solamente 1 año , cuando en Europa es de 2 , no volveré a comprar productos de movboi lo siento mucho.

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