Ticwatch Pro Watch Face Defaults to Simple

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ajburr
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Ticwatch Pro Watch Face Defaults to Simple

Post by ajburr » Wed Mar 11, 2020 2:22 pm

This morning I went to take my watch off its charger and noticed it was in Essential Mode. I thought that was odd, and then I took it off the charger and saw that the watch face was stuck on Simple. In other words, all it shows is the time. I tried selecting a different watch face and it keeps going back to Simple.

I tried factory resetting the watch, which didn't help at all. Does anyone know what is going on?

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garrywadams
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Re: Ticwatch Pro Watch Face Defaults to Simple

Post by garrywadams » Mon Mar 16, 2020 7:06 pm

This happened once for me as well. It was an issue with the watch face itself. Which face do you have active? For example, I was using the heartbeat face, and TicPulse was crashing, which was preventing the watch face from getting my pulse data, do it reverted back to the "simple" face you mentioned here.

The fix was to set a different face, reset data from TicHealth, and then ensure that all apps were updated. Once TicHealth was updated and I have the necessary permissions to TicHealth and TicPulse, the heartbeat face worked properly.

Good luck!

-garrywadams
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