Pulse works alone...Why?

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PASARELA
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Pulse works alone...Why?

Post by PASARELA » Wed Mar 18, 2020 10:06 am

Hi!
From time to time, every some minutes, the pulse star working alone...
How can I stop it?

TNX

Alex

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Re: Pulse works alone...Why?

Post by Sabertooth. » Wed Mar 18, 2020 1:54 pm

PASARELA wrote:
Wed Mar 18, 2020 10:06 am
Hi!
From time to time, every some minutes, the pulse star working alone...
How can I stop it?

TNX

Alex
Greetings Alex!

I'm not sure what the problem is. Can you provide a screen shot or more details?

Sabertooth
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PASARELA
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Re: Pulse works alone...Why?

Post by PASARELA » Thu Mar 19, 2020 12:44 pm

Hi,
There is nothing rare or uncommon in the screen....is the regular.
Just the heart rate changes from time to time...

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Re: Pulse works alone...Why?

Post by Sabertooth. » Fri Mar 20, 2020 1:56 pm

PASARELA wrote:
Thu Mar 19, 2020 12:44 pm
Hi,
There is nothing rare or uncommon in the screen....is the regular.
Just the heart rate changes from time to time...
Greetings PASARELA!

What you see on the screen depends on the watch face you use. You can change the watchface by long pressing the current watchface until it shrinks then swiping to the left till you see the big plus sign, tap it and select a different watchface from the installed watchfaces. You can also find and install new watchfaces from the Play Store.

More information is available from these FAQs:
https://forum.mobvoi.com/viewtopic.php?f=66&t=54958
https://forum.mobvoi.com/viewtopic.php?f=66&t=54454

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Re: Pulse works alone...Why?

Post by garrywadams » Sun Mar 22, 2020 10:01 pm

Alex,
24 hour monitoring of your heart rate is configured in TicPulse settings. It can be enabled, which will cause it to check your pulse and update periodically throughout the day, or it can be disabled and will only check your pulse when you open the app.

You can get to this setting by opening TicPulse and swiping to the left to reveal the settings. Tick the option to either enable or disable "24 Hours Tracking" based on your desired functionality.

Keep in mind that some watch faces require 24 hour monitoring to be enabled in order to show your pulse on the watch face properly.

-garrywadams
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