Microphone not used in other apps than phone

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lucasmunz95
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Microphone not used in other apps than phone

Post by lucasmunz95 » Thu Apr 09, 2020 6:01 pm

The microphone of the TicPods 2 is not being used for recording voice messages or calling via third party apps such as google duo for instance.
Does anyone have the same problem.

I am using a OnePlus 5T.

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garrywadams
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Re: Microphone not used in other apps than phone

Post by garrywadams » Thu Apr 09, 2020 9:30 pm

When you look at the headset in your bluetooth settings, do you see "phone calls" "and "media audio" both checked?

I just verified that the microphone does work in Duo, and I've used it in other 3rd party apps as well.

If everything appears to be connected properly and it is still not working, you should try factory resetting the headset and re-pairing with your phone. Let us know if that helps!

-garrywadams
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