Ticwatch Pro stuck on lightning bolt symbol

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TBBBO
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by TBBBO » Wed Mar 11, 2020 1:20 pm

I've had my ticwatch pro for 16 months and no real issues. Today while wearing it, just put in with full charge, I'm now stuck on the lightning bolt and I cannot restart or factory reset or anything. In this market, a well cared for watch should last more than 16 months. Very unhappy and I'm no longer considering upgrading the ticwatch pro 2 unless someone provides a solution quickly.

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Sabertooth.
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by Sabertooth. » Wed Mar 11, 2020 2:04 pm

TBBBO wrote:
Wed Mar 11, 2020 1:20 pm
I've had my ticwatch pro for 16 months and no real issues. Today while wearing it, just put in with full charge, I'm now stuck on the lightning bolt and I cannot restart or factory reset or anything. In this market, a well cared for watch should last more than 16 months. Very unhappy and I'm no longer considering upgrading the ticwatch pro 2 unless someone provides a solution quickly.
Greetings TBBBO!

If you can't get the watch to restart by long pressing the upper button, you will need to run down the battery until the watch shuts down then recharge and restart and see if the issue is resolved.

Sabertooth
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