watch crashed twice

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steveh
Posts: 3
Joined: Mon Apr 13, 2020 10:20 pm
Cash on hand: Locked

watch crashed twice

Post by steveh » Thu Apr 23, 2020 8:10 pm

had my pro 2020 about a week and I that time it's crashed twice. Once when I was out on a walk using the tic exercise app. The sun was a bit bright and it looked like a blank screen but I realised there was a black screen full of very small red text saying something about an error which then changed to a full screen showing an exclamation mark. It was on charge yesterday evening. When I went to put it on it showed the same two screens.

Is this something I should worry about? Does this mean I've got a dodgy one? Should I be returning it? Any help appreciated

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steveh
Posts: 3
Joined: Mon Apr 13, 2020 10:20 pm
Cash on hand: Locked

Re: watch crashed twice

Post by steveh » Sat May 16, 2020 10:03 am

Unfortunately I have now returned the watch. I had lost confidence in the quality of the software. The watch itself seemed to be bullet proof, looked fantastic and the functionality was great but I couldn't get past the software issues. Don't let it put you off buying one as the TicWatch specific apps are really good compared to what's out there for other brands and the battery life is really good.
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