Dissappointed with Ticwatch Pro 2020 - how do i return for a refund?

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jla2007
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Joined: Tue Jul 28, 2020 4:04 pm
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Dissappointed with Ticwatch Pro 2020 - how do i return for a refund?

Post by jla2007 » Tue Jul 28, 2020 4:11 pm

Hi

My new Ticwatch Pro 2020 arrived today and I am dissapointed.

I have tried to raise a ticket to return my watch to you for a refund, but am being asked to provide details of my return shipping company / tracking number first. Is that right?

I've attached a screenshot to explain what I mean.

Surely I need a return authorisation number first?

I'd appreciate someone's help.

Thank you.

John
Attachments
Screenshot_20200728_171009.jpg
I can't find a way to submit my return request to without competing this?
Screenshot_20200728_171009.jpg (238.82 KiB) Viewed 129 times

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