Watch not starting (stuck on bootloop) (fixed)

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Slaid_
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Watch not starting (stuck on bootloop) (fixed)

Post by Slaid_ » Wed Oct 05, 2016 7:50 am

Hi guys, received my watch earlier, plugged the watch and charger on for 30 mins, no later that 10 mins I got the logo 'ticwatch' come on the screen. Now its bootlooping (ticwatch logo for 20 seconds, turns off and repeats) I have tried to turn off by holding the buttom on the left for 10 seconds but still nothing. Any help please?
Last edited by Slaid_ on Wed Oct 05, 2016 7:54 am, edited 1 time in total.

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Slaid_
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Re: Watch not starting (stuck on bootloop)

Post by Slaid_ » Wed Oct 05, 2016 7:53 am

some how i pressed the button a few times randomly and now it works. thanks

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somerset
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Re: Watch not starting (stuck on bootloop) (fixed)

Post by somerset » Wed Oct 05, 2016 5:32 pm

this could be a product issue, first please upgrade both watch OS and phone companion app and do a factory reset, if it happens again please contact support@mobvoi.com

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Arsh2000
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Re: Watch not starting (stuck on bootloop) (fixed)

Post by Arsh2000 » Wed Jan 17, 2018 3:16 am

I also have the same problem with my watch. Can anyone who has solved this issue give the details of how they were able to do it. Also , o bought the watch from Amazon so will this issue be covered in warranty?

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jcalpha
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Re: Watch not starting (stuck on bootloop) (fixed)

Post by jcalpha » Sun Mar 24, 2019 1:34 am

I have the same problem. Has anyone got the solution?

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